Conference FAQs

Where is the Conference being held?

The Conference will be held at the EPIC SANA Lisboa Hotel, Av. Eng. Duarte Pacheco 15, 1070-100 Lisboa, Portugal. Please see the floorplan and note that the Conference's main plenary sessions will take place in Morus II, Morus III and Morus IV.

How do I book accommodation?

Please note, you must be registered for the conference in order to book accommodation. We have reserved a certain number of rooms at both the EPIC SANA Lisboa Hotel and the Four Seasons, click here to find out more.

How much are the Conference Registration Fees?

Early Bird Rate - Member - €1,200 Early Bird Rate - LPPM Member - €1,200 Early Bird Rate - Non Member - €1,700

What is the Members Code to register?

If you are an LBMA or LPPM Member, please contact to obtain the Members Code and complete your registration process.

COVID-19 Statement

We continue to monitor the COVID-19 situation closely and want to reassure all of our members as well as the wider industry that we will be working hard to deliver a safe and successful live event in Lisbon. We will be adhering to all government guidelines and venue protocols active at the time.

However, should the situation change, we will be fully prepared to deliver a high-quality virtual alternative. Any decision to move to a virtual event will be communicated to all delegates with sufficient notice.

What is the cancellation policy?

All cancellation requests must be made by 25 June 2021 and will be refunded in full less any administrative charges. We regret that cancellations cannot be accepted thereafter. Substitutions are acceptable at any time.

In the unlikely event that the Conference will be held virtually, delegate registration fees will be partially refunded against the virtual ticket price. If the Conference were to be cancelled entirely, delegates would be refunded in full less any administrative charges.

When do the conference sessions start? And when do they finish?

The Conference sessions will start at 9:00 am on Monday, 20 September. Morning refreshments will be available from 8:00 am. The Conference concludes around 3:30 pm on Tuesday, 21 September. Please note that exact timings are subject to change as we finalise the programme.

There will also be a Welcome Reception on the Sunday, 19 September commencing from 3:30 pm.

Who will be speaking at this year’s Conference?

LBMA’s Public Affairs Committee is currently working on the speaker programme and hopes to announce some compelling industry experts and leaders in the coming months.

I am interested in speaking or sponsoring at the Conference, who can I speak to?

Please email your interest to

Are there any meeting rooms available to book?

Please email your interest to

We’re an exhibitor at the Conference and would like to discuss the design and build of our booth?

Please email your queries to from our events partner, Number 20.

What is the privacy policy for the Conference?

Please be advised the Conference will be recorded and photographed for the use of PR purposes and marketing materials. By attending the Conference, you may appear in film and images.

Click here to see our privacy policy.